All I have to say is yay! Finally got my car back this morning, and all is well in the world again. I have heat, everything looks like it was reassembled competently, and everything else still works. Only thing I can complain about is THEY DIDNT WASH MY CAR. I thought that that was the M.O. for a dealership, especially when they had my car for nearly two weeks, not to mention they seem to have problems returning calls. It’s funny how accustomed you become to the car you drive, it just feels right. I’ve been driving the Passat for going on 7 years (since I totaled an 8 month old explorer 
, and I’ve owned it for nearly 4 years years now. It’s just “mine.”